Privacy Policy

1. Introduction

Welcome to Made By Bloss ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website madebybloss.com or use our tailoring services.

Made By Bloss is a niche Amsterdam-based tailor business, operating in the Netherlands. We are committed to compliance with the General Data Protection Regulation (GDPR) and the Dutch Implementation Act (Uitvoeringswet AVG).

2. Information We Collect

We collect the following types of information:

2.1 Personal Information You Provide

• Contact information (name, email address, phone number, postal address)
• Measurement information for tailoring services
• Payment information (processed through secure third-party payment processors)
• Communication preferences
• Correspondence you send to us
• Appointment scheduling information

2.2 Information Automatically Collected

• Usage data (pages visited, time spent on site, navigation paths)
• Device information (IP address, browser type, operating system)
• Location information (general location based on IP address)
• Cookies and similar technologies (see our Cookie Policy section)

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and maintain our tailoring services
• To process and fulfill your orders and appointments
• To communicate with you about your orders, services, and appointments
• To send you service-related notices and updates
• To respond to your inquiries and provide customer support
• To improve our website and services
• To send marketing communications (with your consent where required)
• To comply with legal obligations
• To protect our rights, property, or safety, and that of our customers or others

We process your personal data based on the following legal grounds:

• Performance of a contract when we provide you with our tailoring services
• Your consent, where applicable
• Our legitimate interests, which do not override your fundamental rights and freedoms
• Compliance with legal obligations

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us provide you with a better browsing experience.

4.1 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly
• Preference Cookies: Enable the website to remember your preferences
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to track visitors across websites to enable targeted advertising

4.2 Cookie Management

You can manage your cookie preferences through your browser settings. Most web browsers allow you to control cookies through their settings. Please note that disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We may share your personal information with the following categories of third parties:

• Service Providers: Companies that help us operate our website and provide our services (e.g., payment processors, hosting providers, delivery services)
• Business Partners: Trusted partners who assist us in providing certain services or features
• Legal Authorities: When required by law, court order, or governmental regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

6. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

6.1 Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. For customer measurement data, we typically retain this information for the duration of our business relationship plus an additional period to allow for potential future services.

6.2 Security Measures

We have implemented security measures including:

• Encryption of sensitive data
• Secure networks and systems
• Regular security assessments
• Limited access to personal information
• Staff training on data protection

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights

Under the GDPR and Dutch data protection law, you have certain rights regarding your personal data, including:

• Right to Access: The right to request copies of your personal data
• Right to Rectification: The right to request that we correct inaccurate personal data
• Right to Erasure: The right to request that we delete your personal data in certain circumstances
• Right to Restrict Processing: The right to request that we restrict the processing of your personal data
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format
• Right to Object: The right to object to our processing of your personal data
• Right to Withdraw Consent: The right to withdraw consent at any time where we rely on consent to process your personal data

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have violated your data protection rights.

8. Children's Privacy

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected], and we will take steps to delete such information.

9. International Data Transfers

We primarily store and process your data within the European Economic Area (EEA). However, some of our service providers may be based outside the EEA, which means your personal data may be transferred to countries that may not provide the same level of data protection as the Netherlands.

When we transfer your personal data outside the EEA, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, including:

• Using specific contracts approved by the European Commission that give personal data the same protection it has in Europe
• Transferring data to countries that have been deemed to provide an adequate level of protection by the European Commission
• Using service providers that adhere to approved certification mechanisms or codes of conduct

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We recommend that you review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: